These general conditions of contract, together with any particular conditions that may be established, expressly regulate the relations arising between MARÍA MAGDALENA GAETÁN SALADO, established in CAMINO CABEZO DE LOS BAÑOS, 6 - RAMBLA SALADA 30628 FORTUNA (MURCIA) SPAIN, with NIF 49441300-V (hereinafter MATICES GOURMET) and third (hereinafter "Users") who use the Internet portal www.maticesgourmet.es as well as third parties who contract the products offered through it.

MATICES GOURMET reserves at all times, the right to unilaterally modify without notice and at any time the presentation and configuration of Portal.

These General Conditions have been prepared in accordance with the provisions of Law 7/1998 on General Conditions of contracting, Royal Decree 1906/1999 on telephone or electronic contracting with general conditions in the implementation of Article 5.3 of Law 7/1998, Law 26/1984 for the Protection of Consumers and Users, Law 7/1996 of the Retail Trade, Royal Decree-Law 14/1999 regulating electronic signatures and how laws of application.

By using the Portal of MATICES GOURMET you. You acquire the status of User. Both the visit and the use and / or purchase of any products of the Portal, imply acceptance as a user, without reservations of any kind, to each and every General Conditions and where appropriate, to the Special Conditions that, where appropriate, governing the acquisition.

MATICES GOURMET may at any time and without notice, amend these General Terms, by posting such changes on the Portal so they can be known by the Users before visiting the Portal or the acquisition of any goods offered on the Portal.



Offers and price lists are purely indicative, MATICES GOURMET reserves the right to modify these prices without notice. Orders will be accepted subject to possible change in the price. Prices shown on screen are in euros and include I.V.A.

The acquisition of the products offered on the Website, ask users to come to register, although exceptionally can make the purchase without making the customer record to which those users, who must be over eighteen (18) years , must complete the instructions on the screen and will require execute the following instructions:

- Complete Completing the online form at all times appears in the Portal following the instructions therein.

- Reception at the email account User, data from previously completed client.

The username and password are personal and not transferable. MATICES GOURMET may make, with appropriate notice, modifications to the user's name and / or password, in which case the modified codes lose their validity.



The user must add the product you want in the shopping cart, according to the indications listed on the screen, filling in for this purpose the order form provided and sending it to MATICES GOURMET, which involves reading and acceptance of all these General Conditions, and in their case the particular conditions. The purchase shall be deemed made at the home of MATICES GOURMET, located in CAMINO CABEZO DE LOS BAÑOS, 6 - RAMBLA SALADA 30628 FORTUNA (MURCIA) SPAIN.

Once the purchase and in the shortest time possible, provided no later than thirty (30) days from the execution of the purchase, the Department of Customer MATICES GOURMET send the User buyer to the address indicated on the form invoice. The order confirmation sent by MATICES GOURMET not be valid as an invoice, just as proof of purchase.



The shuttle is calculated from the total weight of the order, this service will be made through our usual services transport agency.

Remember the recipient's legal obligation (Article 366- Commercial Code), to verify the goods at the time of delivery and visible damage should never sign the goods as conforming but to make immediate claim with the carrier by written reservation in the delivery note of the carrier, and in case of hidden damage inside the package, make the claim within the following 24 hours delivery, with MATICES GOURMET. Not valid claims made at a later date. If the goods have been damaged during transportation to the point of being unusable, the recipient is not required to accept it, and if rejected, must immediately inform MATICES GOURMET through our e-mail: atencioncliente@maticesgourmet.es.



The delivery of products will be at most, 24 to 72 h. after confirmation of the order. The holidays are not computable in these deadlines. These deadlines may be changed without notice by MATICES GOURMET. Depending on the form of payment used the delivery will be modified, if your payment is made by credit card the above deadlines were respected but if payment is made by bank transfer, the delivery may be delayed depending on receipt of payment in our bank account.

These terms are subject to the availability of stock from our warehouse, if the realization of your order this stock has undergone a change we will contact you to indicate the new deadline and if not satisfied we will refund money in the same way that it did, without consideration for the trouble.

If by some chance the delivery time is exceeded by more than agreed us know as soon as possible atencioncliente@maticesgourmet.es and try to solve the problem as soon as possible. MATICES GOURMET is not responsible for problems in the parcel service resulting from the transport company.



MATICES GOURMET reserves the right not to accept the return of any product without prior request by the user, by sending an e-mail atencioncliente@maticesgourmet.es

Reasons for return and next steps:

- RIGHT TO Discontinuance.- According to section b) of article 45 of Law 7/1996 of 15 January Retail Trade amended by Law 47/2002, of December 19 is canceled the right of withdrawal which covers Article 44 of the same Act.

Article 45. Exceptions to the right of withdrawal.

Unless otherwise agreed, the provisions of the preceding article shall not apply to the following contracts:

a) Contracts for supply of goods whose price is subject to fluctuations in the financial market that the seller can not control.

b) Contracts for supply of goods made to the consumer's specifications or clearly personalized or which by their nature, can not be returned or are liable to deteriorate or expire rapidly.

c) Contracts for the supply of audio or video recordings, disks and computer software which were unsealed by the consumer, as well as computer files supplied electronically, that can be downloaded or reproduced with immediate effect for permanent use .

d) Contracts for the supply of newspapers, periodicals and magazines.


- The product received is defective because of transportation:

In the event that the return is requested that you receive a product in poor condition because of transportation, we ask you enter in the delivery note of the carrier and notify us within 12 hours of receipt, sending an e-mail to atencioncliente@maticesgourmet.es to inform us of this incident. MATICES GOURMET will manage to replace the goods.



In any litigation or attaching to the Website of www.maticesgourmet.es or any that depend on it, will apply Spanish law, be competent for the resolution of all disputes related to the use of this web site, the Courts of Murcia (Spain) and, where appropriate, arbitration tribunals to which is attached MATICES GOURMET at the time of the dispute occur. To submit claims on the use of our services can be directed by email to the address you atencioncliente@maticesgourmet.es

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